Reach every customer on any channel with one platform. Globally
Routee is a platform-agnostic API made for programmers who need to include cutting-edge communication methods in their software but don't want to deal with the pain of complex implementations and constant maintenance.
Routee's advantage
Create complex omnichannel customer experiences with ease
In one robust system, you can communicate with customers by text message, email, phone call, and even artificially intelligent chatbots. Talk to your consumers whenever and wherever they want to.
Scale your business +
Guaranteed at 99.99% uptime based on Routee's average uptime and/or availability and low degree of latency, the Routee API platform enables you to confidently build and extend your application by making it accessible in numerous global regions across multiple cloud datacenters.
Use Easy & Powerfull API's +
Every connection with a consumer becomes a window of opportunity with routee programmable solutions. To increase your client base, your level of engagement with them, and the length of their time spent with you as a customer, you should assume the role of leader. A sampling of the many options we provide are: Notification and Interaction with Customers Critical Alerts Using Voice Messages Tracking incoming and outgoing calls; interacting with a live operator; two-step verification through voice and text messages; and sending and receiving private messages
Save your time +
Employing our consultants can help you get the most out of your spending on communication systems. Over the years, we've assisted hundreds of clients in the development, deployment, and maintenance of business-critical software. In order to guarantee the success of your project, the Services team will create Communications APIs according to a tried and true approach.
Reach Audience Globally +
Get through to any mobile phone on the world in a matter of seconds. With Routee, your mobile channel may reach one hundred percent of your target audience.
Secure your data +
Routee has taken a multifaceted approach to security by including redundancy, penetration testing, and protections at the hardware, software, network, and application levels. Both ISO27001 and the General Data Protection Regulation (GDPR) have certified our platform as secure.
Manage all of your customer's favourite channels fast and effortlessly
Whether you're attempting to improve the quality of traditional channels like SMS, Voice, or Email, or embracing novel methods of communication like WhatsApp, Viber, or Telegram, we handle the complications so you can focus on what matters most. Because we want you to be able to give your whole attention to the things that matter to you.
Modern society is built on a foundation of several channels of communication. Involve your audience in determining how they interact with your brand, and they will be grateful. Our omnichannel customer interaction platform covers the most popular communication methods to provide seamless two-way dialogue across all touchpoints. You can now communicate with everyone on the earth through any medium (text, audio, or email) and only need one reliable partner to do it.
Improve your customers journey to your business on a variety of domains
Make sure that your customer service, sales, and marketing teams have access to up-to-date engagement technologies as well as compliance processes so that they may continue to wow your consumers and gain their confidence.
Marketing
Marketing messages, push notifications, order updates, delivery alerts and more.
Sales
Two-way messaging, one-click video meetings and appointment booking
Customer Support
Inbox, call-to-chat deflections, IVRs, chatbots and more.
Security
Multi-Factor Authentication via SMS, Voice, WhatsApp and Email.
Beyond Routee Channels
Check our solutions to cover your increasing and complex communication needs
Have peace of mind that your communications will reach their intended recipients by centralizing all of your Virtual Numbers in one spot.
Failover
Reach your audience using multiple channels and ensure your message gets through.
MFA
Secure all users and transactions on your website or mobile app.
IVR
Routee's global reach APIs allow you to initiate and receive calls as well as monitor their status.
Validation
Eliminate unnecessary expenses and boost real-time message delivery
Chatbots
Construct and put into use an intelligent virtual assistant that boosts your company's customer service and sales performance by introducing an elevated degree of automation, speed, and availability.
What our customers say
url --request POST \
--url https://connect.routee.net/sms \
--header 'authorization: Bearer 12dc9fe4-7df4-4786-8d7a-a46d307687f4' \
--header 'content-type: application/json' \
--header 'Expect:' \
--data '{
"body": "A new game has been posted to the MindPuzzle. Check it out",
"to" : "+306912345678",
"from": "amdTelecom"
}'
Developers love us too
Our comprehensive documentation and straightforward SDKs will have you up and running with our trustworthy, auto-scaling APIs in no time. Our software development kits and application programming interfaces have been rigorously examined. We're flexible and can work in any language you like. We want to make it easy for you to build whatever it is you're considering. Our extensive development documentation and user-friendly instructions will help you get up and running in no time.
Prebuilt SDKs
Library frameworks for both clients and servers, developed in languages like Node, PHP, Java, and others.
Easy integration
Built-in support for popular platforms including Salesforce, Shopify, Zendesk, and Zapier.
Extensive API docs
Comprehensive documentation to assist developers in building in a timely and effective manner.
Quickstart tutorials
Guidelines and tutorials that are so simple and clear that you can have your app operating in a matter of minutes.
Discover the ideal engagement strategies. Study the available price points. Utilize beneficial resources
To discuss your needs, please contact us.
Accelerated Connections
Routee is built on top of AMD Telecom Global, which provides the foundation for its APIs. Worldwide, AMD Telecom has established and is maintaining over 300 active direct network connections.
Actual World Coverage
You may instantly start talking to any mobile phone user anywhere in the globe. Routee enables you to communicate with any mobile user, across every mobile channel.
Helping Hands, Always
Expert technical staff are available to help with app scoping, architecture, and deployment. You can be certain that real people will be there to support you every step of the way through the lifecycle of your application, offering you the highest quality service since they understand your needs and the specifics of your use case better than anyone else.
Protection is priority number one
Client data security is a complex but essential obligation. Since we built our system from the bottom up with data privacy, security, and compliance in mind, you can honor customer preferences and keep their data secure across every channel of communication.
Global presence
We guarantee first-rate support for your business wherever you are in the world thanks to our network of 10 international offices.
Manage all of your customer's favourite channels fast and effortlessly
Whether you're attempting to improve the quality of traditional channels like SMS, Voice, or Email, or embracing novel methods of communication like WhatsApp, Viber, or Telegram, we handle the complications so you can focus on what matters most. Because we want you to be able to give your whole attention to the things that matter to you.
