MESSAGING
WhatsApp Business API
Engage with your consumers through their favorite method of contact. Send pertinent information about your clients' preferences, the goods and services they purchased from you, respond to their questions right away, handle customer care difficulties, and much more.
Overview
Add WhatsApp Business to your toolkit for communicating.
Use the Routee APIs to send WhatsApp messages. Use the Failover API to integrate WhatsApp and other communication channels like SMS and voice, or manage multichannel interactions.
Routee provides more than just connectivity thanks to its extensive analytics, enormous scaling capabilities, and Chatbot intelligence.
Send feature-rich messages.
Utilize Quick Replies and Call-to-Action buttons to increase engagement and standardize responses.
Send and receive media items, including PDFs, pictures, and audio
Utilize outbound Location Messages to share locations on a map.
Utilize the Content API to create WhatsApp message templates once and standardize them across all channels.
Use cases
# Download the helper library from https://www.twilio.com/docs/python/install
import os
from twilio.rest import Client
# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = os.environ['TWILIO_ACCOUNT_SID']
auth_token = os.environ['TWILIO_AUTH_TOKEN']
client = Client(account_sid, auth_token)
message = client.messages.create(
from_='+15017122661',
body='body',
to='+15558675310'
)
print(message.sid)
A cutting-edge API to support your business case
An innovative API that will support your business case
To authenticate end users, use the Routee API's communication channels. Send an authentication option to users via the chosen channel. The linked action can be finished by end users by using this authentication option.
Set up a Virtual Assistance Chatbot.
Utilize the Routee chatbot creation platform to teach your chatbot how to provide and retrieve different types of information to assist online consumers and end users. The chatbot can interact with people via a variety of channels, including chat apps. These virtual assistant chatbots can be employed in a variety of businesses.
Provide support for delivery Inquiry
Send your consumers the pertinent information regarding their orders. Use templates to send various media message formats using WhatsApp and the API. You can send a variety of items, including documents, photographs, videos, and locations.
Capabilities
Boost your message system
The quickest and most efficient automated WhatsApp communication platform
Powerful API
Routee has developed a straightforward, safe, and dependable API for WhatsApp Business aimed at medium-sized or large businesses who want to engage with their consumers globally. Routee is a messaging expert and a provider of WhatsApp Business API solutions. You may leverage automation and multi-agent access with Routee's API for WhatsApp Business, which is simple to integrate with any other business-use software (such as CRM).
WhatsApp Business Bot
Your company may take advantage of chatbot technology by using Routee's API solution for WhatsApp Business, which is supported by WayMore's chatbot intelligence. Use Routee's flexible API to connect to your WhatsApp Business and directly use or quickly customize built-in, ready-to-use templates, scenarios, and visual drag-and-drop components in the WayMore chatbot platform.
Massive Scalability
Routee ensures that your WhatsApp messages are successfully transmitted around the world for local small businesses as well as large international corporations. No matter how many clients you have in your database—hundreds, thousands, or even millions—your WhatsApp messages are sent out quickly, precisely, and securely using the Routee platform.
In depth Analytics
With delivery callbacks made possible by the Routee API for WhatsApp Business, you may learn more about your customers' preferences and improve your understanding of your ROI. See when a customer is replying or reading your messages. Get thorough reports on personal data so you can segment your customer campaigns effectively.
Sign up to request access
You must create a WhatsApp Business Profile and submit a request to allow your Routee numbers for WhatsApp before you can use the WhatsApp Business API in production.
Benefits
Budget-friendly Channel
With no additional fees or hidden expenditures, Routee's WhatsApp Business messaging has a pricing plan to suit your company's needs.
Cost cutting
You can reduce the communication cost since you are not being charged for undelivered messages to most countries. Otherwise, when a predefined number of messages are not delivered or converted, the contact is automatically transferred to the blacklist. In this way, you can scale your ROI up to 24 times.
Outstanding Customer Experience
Set up two-way communication between your support team and your clients by sending timely reminders through the channel they use the most. Send communications that are consistent and tailored. Whether you need consulting or help with integrations, we can get you up and running quickly.
Increase the level of customer satisfaction
Utilize automated communications to speed up your response times. With pre-set answers to your most common queries, you can quickly assist your customers with their concerns and significantly boost your earnings.
Receive Instant Feedback
Give your clients a method to contact you via WhatsApp's two-way chatting. Surveys should be conducted to improve brands and products.
Segment your Audience
Depending on the interests of your customers or patterns of repeat business, launch highly targeted advertisements. Send special offers to your devoted consumers to boost retention.
Strongly Engaged Clients
Inform customers with your most recent goods and services. You can start automated campaigns using Routee based on fresh content like blog articles and online store catalogs.
Prioritizing Security
The WhatsApp Business Messaging solution from Routee is delivered through private cloud servers that are completely secured by cutting-edge firewall technology. You may be sure that every message will be delivered safely and in private to each recipient.
