Create engaging SMS Surveys in no time
If you need to survey your customers or commercial partners, SMS can be a great way to quickly get the insights you need. With Routee, you can quickly set-up your surveys and expect up to 50% response rate.
SMS Survey for your business
of consumers said they would respond to SMS surveys.
4 times
better click-through rates when you use targeted SMS Surveys.
90 seconds
is the average response rate for real-time feedback.
Routee SMS Provider delivers the tools you need to quickly set up targeted SMS Surveys that can achieve a high response rate of up to 50%.
SMS Survey Service Highlights
Opt-in/Opt-out
Give customers an easy and effective way to opt-in or opt-out of your text messages. This enhances their customer experience.
Instant feedback
Detailed analytics about your SMS surveys. Measure your results and impact on your customers instantly. Create improved segmented campaigns.
Up to 50% response rate
SMS surveys are highly responsive. Customers tend to respond to SMS surveys in minutes.
Fast set up
Effortless survey set-up with our easy-to-use interface. Create your most engaging survey in less than 5 minutes.
Are you a developer?
Do you want to see our SMS API docs? Check out our API documentation today!
SMS Survey Use Cases
Entertainment
Gather feedback and ideas from attendees before and after an event. Keeping your guests happy is key to running a successful business. With SMS Survey you can find out how your guests really feel with very little effort.
Marketing Agencies
Using SMS Surveys, you can conduct market research in a quick and affordable way. Perfect for launching new products or services, exploring new markets, getting to know new and potential customers.
Airlines
Compared to traditional channels, SMS Surveys are a much more cost-effective and a less time-consuming way to update your database. Customer data is a huge asset, but only when your database is up-to-date.
Gain with Routee
Increase customer engagement
You can enhance the way you interact with your users. Personalized text messages can be tailored to meet respondents needs, based on their user history. rs.
Target the right customers
Customize your SMS surveys with unlimited targeting variables from geolocation to customer segments and site behavior to drive conversions.
New insights with predictive intelligence
Powerful statistical analysis including built-in features, personalizes the survey design. This, in turn, boosts response rates to deliver high quality data.
Convenience
Your users can choose to answer your survey when and where it is convenient for them. Catch them on the train to work or during their lunch hour.
Easy to carry out
Simply send a link directly to your target audience’s phone to complete the survey. Data collection is then fast and easy using Routee’s advanced tools.
Quick analysis
Mobile survey data is collected in real time. The results can then be analyzed instantly. Boost your ROI with meaningful information.
