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Why do you need a number lookup service? Do you have a large customer database? Are you unsure of the validity of the mobile numbers? Are you dealing with a CRM where both mobile numbers and landlines are combined? Businesses from a range of different industries need a number lookup service (also known as HLR lookup). …
Click-to-call (also called click-to-talk, click-to-dial, or click-to-text) refers to a service that enables an individual to click a button or link on a website, to be connected with another individual in real-time. The technology intends to help save time so customers don’t have to manually enter business phone numbers into their phone or interrupt their web …
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What is Text-To-Speech (TTS)? Text-to-speech, also termed TTS, enables brands, companies, and organizations to convert written text into natural-sounding audio. It is a form of supportive technology that reads out digital texts in a variety of languages and voices. TTS technology is used on computers, smartphones, and tablets. It is widely accepted for its flexibility, …
What is text-to-speech and how can it help your business? Read More »
What is Number Lookup? Number lookup or HRL lookup can help you turn your contact numbers into marketing data. It is a tool that enables you to discover the details behind a phone number. This information can help you verify and format numbers, recognize the carrier and number type, and even learn the owner’s name. …
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Many consumers do not like IVRs and, let’s be honest, they are right. There are so many terribly designed call center flows out there that customers feel frustrated when they try to reach a company. How does this happen? Well, these IVRs usually do not include in their menu the reason the customer called, or …
How to create a powerful multi-level IVR for a call center Read More »
Why are OTPs important across industries? With online identity theft rising throughout the world, security has been a major issue and relying on single-factor password-based authentication just won’t do. Two-factor authentication addresses the issue by adding an extra level of protection, making it more challenging to access unauthorized information, networks, or online accounts. One time …
With over 3.7 billion email users in the world, it is no wonder that businesses worldwide use email as one of the main communication channels to attract new customers. To add to this, 72% of users prefer to receive promotional content via email, personalized and relevant to their preferences. Automated email workflows are a very …
8 effective email automation workflows you should try Read More »
Voice broadcasting is already very popular in the political industry, especially during times before the elections. But as the years go by the tool is fastly evolving into something much more. More and more industries are starting to use it to connect with their audience, increase sales, collect feedback and the list goes on. A business …
How Different Industries benefit from Voice Broadcasting Read More »
As we all know by now,and thankfully passwords can help with that. It seems though that passwords alone can’t protect the users completely in case of a cyberattack.For example, most consumers have experienced at least one security incident – like having their passwords. Imagine if the wrong person ends up with a company’s employee’s passwords. …
All you need to know about OTP and Two-Factor authentication Read More »
What is Voice Broadcasting? Voice broadcasting refers to a mass communication technique that started in the 1990’s. Its purpose is to broadcast messages to hundreds or thousands of call recipients at once, using a centralized system and phone number. The most common types of voice broadcasting messages involve pre-recorded audio or text-to-speech messages and offer …
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