RCS MESSAGING

Win the most valuable space on the phone: the user's attention.

Liven up your messages! Within the user's SMS inbox, rich media and guided replies provide an experience similar to an app.

Overview

Never before has communications been this interesting.

Add video, audio messages, emoji, images, and even locations to each RCS communication to make it more engaging. You can get anything an OTT service offers. The best improvement you can make to your messaging services is to use RCS.

Using Google's business messages, you may reach people at just the right time. With a single API and enterprise scalability, the RCS API enables conversational commerce and customer assistance across channels.

Omnichannel capabilities

Boost interaction using omni-channel messaging for Google's Business Communications, Facebook Messenger, SMS, and WhatsApp, and in-app chat that features control and stored conversations.

Utilize a single API to engage clients on Google business messaging around the globe. Join Routee to gain access to our tried-and-true API platform, and SDKs for creating applications with market-beating scalability.

Improve client experience, increase conversation rates, and increase engagement.

RCS Business Messaging is the evolution of SMS, offering the extensive capability of a smartphone app in messages.

Use cases

				
					# Download the helper library from https://www.twilio.com/docs/python/install
import os
from twilio.rest import Client


# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = os.environ['TWILIO_ACCOUNT_SID']
auth_token = os.environ['TWILIO_AUTH_TOKEN']
client = Client(account_sid, auth_token)

message = client.messages.create(
                              from_='+15017122661',
                              body='body',
                              to='+15558675310'
                          )

print(message.sid)

				
					# Download the helper library from https://www.twilio.com/docs/python/install
import os
from twilio.rest import Client


# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = os.environ['TWILIO_ACCOUNT_SID']
auth_token = os.environ['TWILIO_AUTH_TOKEN']
client = Client(account_sid, auth_token)

message = client.messages.create(
                              from_='+15017122661',
                              body='body',
                              to='+15558675310'
                          )

print(message.sid)

				
					# Download the helper library from https://www.twilio.com/docs/python/install
import os
from twilio.rest import Client


# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = os.environ['TWILIO_ACCOUNT_SID']
auth_token = os.environ['TWILIO_AUTH_TOKEN']
client = Client(account_sid, auth_token)

message = client.messages.create(
                              from_='+15017122661',
                              body='body',
                              to='+15558675310'
                          )

print(message.sid)

Increase revenue and client happiness.

Commerce in conversation

Engage consumers with improved scalability at every stage of the customer experience, from product research to service enquiries to ultimate sales.

Customer Care

Provide a smooth customer experience with chat flows created in Routee platform, relevant FAQs, and live support.

Automated notifications

Understanding when and what matters to your customers is key. Create an automated delivery of the order confirmation after a successful transaction using Routee's API's

Engage your clients again

Make a one-way campaign to maintain client attention through a unique kind of communication. To ensure delivery, use SMS failover with Routee's Failover API.

Capabilities

Enhancing SMS with sophisticated features akin to chat apps

Due to the extensive feature set, you can build connections and produce branded messages using the two-way communication capabilities that come standard on consumer phones.

Make it more trustworthy and aesthetically pleasing

By using RCS-capable brand components on screen, such as your logo, brand name, and colours, you can keep your communications consistent with your brand. We make it simple for you to grab the interest of your clients.

Utilize rich, two-way content to interact with your clients.

Share text, pictures, GIFs, voice and video files, documents, and location data to make the most of RCS's rich content features. A native mobile messaging application that provides an identical experience to an app.

Clickable buttons are designed for quick responses and commands.

Allow consumers to reply to messages with a simple press of a button that is integrated within the message, drastically increasing response rates. Make it easy for them to understand so that you can better manage the conversation.

Create a comprehensive offer for your consumers with only one message.

Your consumers may swipe through an interactive unit with up to 10 rich cards that you may create. A simple process of scrolling, swiping, and tapping allows users to choose the greatest offer.

Take advantage of your client's phone number.

RCS Business Messaging allows you to seamlessly expand your existing SMS or voice client reach. And don't worry if their mobile device doesn't support RCS. They'll get SMS texts as a backup.

Keep your message concise and straightforward.

You may give your customers a single lengthy message as opposed to numerous lengthy messages. Because RCS does not have a character restriction of 160, you may express yourself more forcefully.

Sign up to request access

You must create a WhatsApp Business Profile and submit a request to allow your Routee numbers for WhatsApp before you can use the WhatsApp Business API in production.

Benefits

Always put your security first.

When your clients receive sensitive information, they may relax. For the purpose of ensuring authenticity and preventing fraud, all senders must be registered and confirmed. The key is trust.

Rise above the SMS

Why not capitalize on the fact that your clients are accustomed to receiving SMS text messages? Include a personal touch and let them know you're texting them in their inbox.

One image worths a million words

Deliver richer messaging that customers can believe in to strengthen your brand and communication with them. Convert every encounter by include your logo, brand name, videos, photos, and carousels in your offerings.

Male the difference

Sending interesting, witty RCS messages will help you differentiate yourself from the competition and boost your sales.

Integrate it

Add the RCS Business Messaging API to your current applicatgion. Discover the full range of consumer engagement opportunities with Routee Failiver, Pools and chatbots

Keep in touch with your clients

Never before has a tailored strategy been more necessary or more manageable. If you know your customers' buying patterns, can meet their wants, and are timely, they will come back to you again and again.

Strongly Engaged Clients